To support our extensive growth plans in North America market we are recruiting for an Implementation Lead to oversee delivery of our spend management technology solution across client accounts.

• This is a customer-facing role that will require you to lead the planning and execution of platform implementations across our customer base, ensuring they are completed on time, within scope, and on budget.
• The Implementation Lead will work closely with the Product Team and Account Directors to manage project implementations and provide customers with a clear path to success and with and stakeholders to define project scope, objectives, and deliverables.
• This is a strategic, multifaceted role which requires the individual to manage project milestones and client relationships with the opportunity to take on increased responsibilities and to develop their career within a fast-paced environment.
• Act as the primary point of contact for all project-related communications, maintaining clear and consistent communication with all parties involved.
• Develop and maintain comprehensive project documentation, including project plans, progress reports, and final reports.
• Manage risks and issues, implementing mitigation strategies to minimize project delays and cost overruns.
• Conduct post-implementation reviews to identify areas for improvement and lessons learned.
• Ensure that project outcomes meet or exceed stakeholder expectations and align with company goals and objectives.
• Foster a collaborative team environment, motivating and mentoring team members as needed.